Safer Inspections: The Impact of Open-Ended Questions
Keeping our workplaces safe is super important! One way we do this is by conducting top-notch workplace safety inspections to check for any possible hazards and make sure everything is OK. But did you know that talking about safety is just as important as looking around?
Why Conversations about Safety Matter:
Worker Engagement: Workers who feel valued help to maintain a safe workplace.
Workplace Culture: Good culture means working safely plus behaving safely. By listening to workers, you can measure the quality of your safety program.
Continuous Improvement: Talking with workers helps all business operations.
Open-Ended Questions to Ask:
It’s important to ask the right questions to get good answers during safety checks. Instead of questions with just “yes” or “no” answers, asking open-ended questions, where people can share more, helps us understand things better.
Here are examples of open-ended questions to incorporate into safety conversations:
1. “What safety concerns and things going well have you noticed?”
➡️Invite workers to share specific observations that you may have overlooked.
2. “Tell me about any near misses or incidents you know about?”
➡️Discover missed incident reports or explore ones that have occurred more.
3. “What suggestions do you have for improvement?”
➡️Invite workers to ‘participate’ in developing safety protocols.
4. “What do you think is the hardest part of keeping the workplace safe?”
➡️Seeing challenges through your worker’s eyes helps to remove barriers.
Talking during safety inspections is not just a boring task – it’s like a superpower that makes our workplace even safer. So, let’s chat, share ideas, and make our workplace the safest place to be! Service Hospitality has created a working template for your organization to build on; instead of “Do you have any safety concerns?” try…
Download Now: Safety Inspection Conversation Questions
For assistance, or if you have questions or comments, please Get in Touch with Service Hospitality.
